- Unit 2, 2 Bridge Street, Athlone,WESTMEATH, N37 F1W4
Effective Date: 1 October 2026
Rivervalley Planthire and Sales Limited (“Rivervalley”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information that we collect and process.
This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us, request information, request a quotation, hire equipment, purchase equipment or otherwise communicate with us.
We process personal data in accordance with applicable Irish and European data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the Data Protection Act 2018.
Rivervalley Planthire and Sales Limited
Company Number: 732296
Registered Office:
Unit 2, 2 Bridge Street Athlone Westmeath N37 F1W Ireland
Email: rivervalleyire@gmail.com
Telephone: +44 7459 388542
Rivervalley Planthire and Sales Limited is the data controller for personal data processed through this website and in connection with our business activities, except where another organisation is responsible for determining the purposes and means of processing.
Depending on how you interact with us, we may collect the following information:
Full name
Company or business name
Email address
Telephone number
Postal address
Project or site address
Equipment requirements
Hire requirements
Preferred hire dates
Information contained in enquiries
Correspondence with us
Billing and payment information
Information relating to equipment hire or purchase
Website usage information
IP address
Browser and device information
Cookie and similar technology information
We do not intentionally collect more personal information than is reasonably required for the relevant purpose.
We may collect personal information when you:
Contact us by email or telephone
Complete a website enquiry form
Request a quotation
Request plant or equipment
Hire equipment from us
Purchase equipment from us
Communicate with us regarding an existing order or hire
Visit or use our website
Correspond with our employees or representatives
We may also receive information from business customers, contractors, service providers or other parties where this is necessary for legitimate business purposes.
We may use personal data for the following purposes:
Responding to enquiries
Preparing quotations
Arranging plant and equipment hire
Processing equipment sales
Managing customer relationships
Arranging delivery or collection
Communicating about existing agreements
Processing payments
Maintaining business and financial records
Providing customer support
Managing accounts and contracts
Protecting our business and property
Preventing fraud or misuse
Maintaining website security
Improving our website and services
Meeting legal, regulatory and accounting obligations
Handling complaints or disputes
Sending relevant marketing communications where permitted by law
The purposes for which personal data is processed will depend on the nature of your relationship with Rivervalley.
Under GDPR, personal data must have a lawful basis for processing.
Depending on the circumstances, Rivervalley may rely on one or more of the following legal bases:
We may process personal data where it is necessary to enter into or perform a contract with you, including equipment hire or sales arrangements.
We may process information where necessary to comply with legal, accounting, tax, regulatory or other statutory obligations.
We may process personal data where necessary for our legitimate business interests, provided those interests are not overridden by your fundamental rights and freedoms.
Examples may include managing customer relationships, protecting business assets, maintaining records and preventing fraud.
Where required, we may process personal data based on your consent.
Where processing is based on consent, you may withdraw that consent at any time.
The GDPR recognises consent, contractual necessity, legal obligation, vital interests, public task and legitimate interests as possible lawful bases for processing.
We may share personal data where reasonably necessary to operate our business or fulfil our contractual and legal obligations.
This may include sharing information with:
IT and website service providers
Website hosting providers
Payment service providers
Accountants
Solicitors and professional advisers
Insurance providers
Delivery and logistics providers
Equipment service providers
Government authorities
Regulatory authorities
Law enforcement agencies where legally required
We do not sell your personal information to third parties.
Where we use third-party service providers to process personal data on our behalf, we take appropriate steps to ensure that data is processed in accordance with applicable data protection requirements.
Some service providers may process information outside Ireland or the European Economic Area (“EEA”).
Where personal data is transferred outside the EEA, we will take appropriate measures required under applicable data protection law, including using an applicable adequacy decision or appropriate safeguards where required.
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected.
The appropriate retention period depends on factors including:
The nature of the relationship with you
Contractual requirements
Legal and regulatory obligations
Accounting and tax requirements
Potential disputes or claims
Legitimate business requirements
When personal data is no longer required, we will take reasonable steps to securely delete, anonymise or otherwise dispose of it.
Depending on the circumstances and subject to applicable legal conditions, you may have the right to:
Request access to your personal data
Request correction of inaccurate information
Request erasure of personal data
Request restriction of processing
Object to certain processing
Request portability of certain personal data
Withdraw consent where processing is based on consent
These rights are recognised under the GDPR and Irish data protection framework.
To exercise your rights, please contact us:
Email: rivervalleyire@gmail.com
We may need to request reasonable information to verify your identity before dealing with certain requests.
Where permitted by applicable law, we may contact existing customers or individuals who have requested information from us about our products, services or equipment.
Where consent is required, we will request consent before sending relevant marketing communications.
You may unsubscribe from marketing communications at any time by contacting us or using the unsubscribe mechanism included in the communication.
Our website may use cookies and similar technologies.
Cookies may be used for purposes including:
Essential website functionality
Website security
Remembering preferences
Website analytics
Understanding website performance
Marketing or advertising measurement, where applicable
Where applicable, non-essential cookies will only be activated after the required consent has been obtained.
You can manage your cookie preferences through the cookie controls provided on our website.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.
However, no website, electronic communication or internet transmission can be guaranteed to be completely secure.
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, security or policies of third-party websites.
We recommend reviewing the privacy policy of any third-party website you visit.
Our services are primarily intended for businesses, contractors and other customers who are legally able to enter into relevant agreements.
We do not knowingly seek to collect personal information from children through our website.
If you have a concern about how we process your personal data, please contact us first:
Rivervalley Planthire and Sales Limited
Unit 2, 2 Bridge Street
Athlone
Westmeath
N37 F1W
Ireland
Email: rivervalleyire@gmail.com
You also have the right to raise a concern with the Irish Data Protection Commission where you believe your data protection rights have not been respected.
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or applicable data protection requirements.
The latest version will always be published on this website.
Last Updated: 1 October 2026
For privacy-related questions or requests, please contact:
Rivervalley Planthire and Sales Limited
Unit 2, 2 Bridge Street
Athlone
Westmeath
N37 F1W
Ireland
Email: rivervalleyire@gmail.com
Telephone: +44 7459 388542
Company Number: 732296
Effective Date: 1 October 2026
These Terms and Conditions govern your use of the Rivervalley Planthire and Sales Limited website and provide general terms relating to enquiries, plant hire and equipment sales.
Please read these Terms carefully before using our website or entering into an agreement with us.
This website is operated by:
Rivervalley Planthire and Sales Limited
Company Number: 732296
Registered Office:
Unit 2, 2 Bridge Street
Athlone
Westmeath
N37 F1W
Ireland
Email: rivervalleyire@gmail.com
Telephone: +44 7459 388542
Principal Activity:
Renting and Leasing of Construction and Civil Engineering Machinery and Equipment
By accessing or using this website, you agree to comply with these Website Terms and Conditions.
If you do not agree with these Terms, please do not use the website.
These website Terms do not replace any separate written plant-hire, equipment-sale or other contractual terms that may apply to a specific transaction.
Where a separate written agreement has been entered into between Rivervalley and a customer, the specific agreement will govern the relevant transaction.
We aim to ensure that information published on this website is accurate and current.
However, information may change from time to time, including:
Equipment availability
Equipment specifications
Images
Prices
Hire periods
Delivery arrangements
Product descriptions
Services
Website content is provided for general information and does not constitute a guaranteed offer of equipment availability.
All machinery and equipment advertised or referred to on the website is subject to availability.
Displaying equipment on our website does not guarantee that a particular machine will be available for hire or purchase at the time of your enquiry.
Customers should contact us to confirm current availability.
Any quotation provided by Rivervalley will normally specify the relevant:
Equipment
Hire or sale price
Hire period
Delivery or collection arrangements
Applicable charges
Payment requirements
Other relevant conditions
A quotation is subject to the terms stated in the quotation and, unless expressly stated otherwise, remains subject to equipment availability.
A quotation becomes binding only when accepted and confirmed in accordance with the applicable agreement.
Specific plant-hire transactions may be governed by separate hire agreements or written hire terms.
Those documents may contain additional provisions concerning:
Hire duration
Payment
Deposits
Delivery
Collection
Equipment use
Operator requirements
Damage
Loss
Maintenance
Insurance
Cancellation
Extension of hire
Late return
Liability
Customers should carefully review the applicable hire agreement before accepting equipment.
Customers hiring equipment must:
Use equipment responsibly and only for its intended purpose.
Follow applicable manufacturer instructions.
Follow applicable health and safety requirements.
Ensure that operators are appropriately trained and competent.
Use required protective equipment.
Take reasonable care of hired equipment.
Keep equipment secure where required.
Notify Rivervalley promptly of damage, defects or safety concerns.
Comply with the agreed hire conditions.
Customers must not use equipment for a purpose for which it is not suitable.
Customers should inspect equipment when it is delivered or collected and report any obvious damage, defect or concern as soon as reasonably possible.
Any agreed condition report or inspection record may form part of the applicable hire agreement.
The customer may be responsible for loss of or damage to hired equipment resulting from circumstances covered by the applicable hire agreement, including misuse, negligence, unauthorised use or failure to comply with agreed conditions.
The precise responsibilities of the customer will be set out in the applicable hire agreement.
Nothing in these Terms is intended to remove or restrict any legal rights or liabilities that cannot lawfully be excluded.
Where delivery or collection services are agreed, the relevant arrangements will be confirmed with the customer.
Delivery and collection may be affected by:
Traffic
Weather
Site access
Road restrictions
Equipment availability
Mechanical issues
Third-party delays
Circumstances beyond our reasonable control
Customers are responsible for ensuring that the delivery or collection location is reasonably suitable and accessible for the relevant equipment.
Customers must provide safe and suitable access to the agreed delivery or collection location.
Customers should inform us in advance of any relevant:
Access restrictions
Height restrictions
Weight restrictions
Ground conditions
Site hazards
Traffic restrictions
Loading/unloading requirements
Additional arrangements or charges may apply where agreed.
The agreed hire period will be stated in the relevant quotation or hire agreement.
Customers must return equipment in accordance with the agreed arrangements unless an extension has been expressly agreed.
Requests to extend a hire period are subject to equipment availability and confirmation by Rivervalley.
Prices will be communicated through the relevant quotation or sales/hire documentation.
Additional charges may apply depending on the transaction, including where applicable:
Delivery
Collection
Transport
Additional hire periods
Damage
Cleaning
Loss
Late return
Other agreed services
Any applicable charges will be communicated in accordance with the relevant agreement.
For consumer transactions, applicable pricing and additional charges will be presented in accordance with Irish consumer law.
Payment terms will be stated in the applicable quotation, invoice or agreement.
Customers must make payment in accordance with the agreed payment terms.
Failure to make payment when due may result in suspension of services, cancellation or other remedies permitted under the applicable agreement and law.
Where a deposit or security payment is required, the amount and conditions will be communicated before the relevant agreement is entered into.
Any treatment of the deposit, including deductions or refund arrangements, will be governed by the applicable agreement and applicable law.
Cancellation terms may vary depending on the type of transaction, equipment, hire period and whether the customer is acting as a consumer or business.
Any applicable cancellation charges or refund arrangements will be stated in the relevant agreement or quotation.
Where Irish consumer legislation provides mandatory cancellation or other consumer rights, those rights will apply.
Nothing in these Terms is intended to exclude, restrict or reduce any statutory consumer rights that cannot legally be excluded.
Where Rivervalley supplies goods or services to consumers, applicable Irish consumer protection legislation will apply.
Consumer contracts must use fair and transparent terms, and businesses must provide required information before consumers enter into relevant contracts.
Where equipment is hired or sold to a business customer acting in the course of its trade or profession, the specific commercial agreement between Rivervalley and that customer will apply.
Business customers are responsible for reviewing the relevant quotation, hire agreement and applicable operating requirements before accepting equipment.
Equipment offered for sale is subject to availability.
Information concerning used or previously operated machinery, where applicable, will be provided in the relevant sales documentation.
Customers should satisfy themselves as to the suitability of equipment for their intended application before purchase, subject to any statutory rights that apply.
Unless otherwise stated, the content of this website is owned by or licensed to Rivervalley Planthire and Sales Limited.
This includes, where applicable:
Website text
Logos
Branding
Graphics
Photographs
Layout
Design
Other website materials
You must not reproduce, copy, modify, distribute or commercially exploit our website content without prior written permission, except where permitted by law.
Our website may contain links to third-party websites.
These links are provided for convenience.
Rivervalley does not control and is not responsible for the content, availability, security or privacy practices of third-party websites.
We aim to keep the website available and operational but do not guarantee that it will always be uninterrupted, error-free or available at all times.
We may modify, suspend or discontinue any part of the website where reasonably necessary.
We take reasonable steps to maintain website security.
However, internet communications cannot be guaranteed to be completely secure.
Users should take appropriate precautions when submitting information online.
Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful.
Subject to applicable law, Rivervalley will not be responsible for losses arising solely from reliance on general website information where no specific contractual agreement has been entered into.
Any liability relating to a specific plant-hire or equipment-sale transaction will be governed by the applicable agreement and applicable law.
We will not be responsible for delay or failure to perform an obligation where the delay or failure results from circumstances outside our reasonable control.
Such circumstances may include:
Severe weather
Flooding
Fire
Natural disasters
Transport disruption
Industrial disputes
Government restrictions
Road closures
Equipment supply disruption
Serious mechanical or technical failures
Utility or communications failures
Other events beyond our reasonable control
Where reasonably possible, we will communicate relevant delays and seek practical solutions.
Personal information submitted through this website or otherwise provided to Rivervalley is handled in accordance with our Privacy Policy.
Please read our Privacy Policy for information about how we collect and process personal data.
If you have a complaint about our website, services, equipment or a transaction, please contact us first so that we can investigate the matter.
Rivervalley Planthire and Sales Limited
Unit 2, 2 Bridge Street
Athlone
Westmeath
N37 F1W
Ireland
Email: rivervalleyire@gmail.com
We will consider complaints fairly and seek to resolve legitimate concerns where possible.
We may update these Website Terms and Conditions from time to time.
The updated version will be published on this website and will apply from the stated effective date.
These Website Terms and Conditions are governed by the laws of Ireland.
Nothing in these Terms affects any mandatory rights or protections that apply to consumers under applicable Irish or European law.
Where a dispute cannot be resolved directly, the appropriate Irish courts will have jurisdiction, subject to any mandatory legal rights concerning jurisdiction.
Rivervalley Planthire and Sales Limited
Company Number: 732296
Unit 2, 2 Bridge Street
Athlone
Westmeath
N37 F1W
Ireland
Email: rivervalleyire@gmail.com
Telephone: +44 7459 388542
Principal Activity:
Renting and Leasing of Construction and Civil Engineering Machinery and Equipment
Last Updated: 1 October 2026